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When you are not able to "Export Full Dataset" report, and message shows that "You do not have access to this feature".
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Passport requires another layer of authentication before allowing users to "Export Full Dataset". You are advised to create a personal account using the following steps:
- Click onto the avatar
- Select "Register"
- Enter SMU email address
- Click Submit
- If email validation is successful, you will see the following boxes. Complete the rest of the details.
- With the new account and password, login to Passport again (this account cannot work outside of EZproxy)
- You will be able to access "Export Full Dataset". Give a name to this report.
- Click "Save"
- Depending on the size of the report, it will take awhile to generate. You will be notified by email once it is ready (note, it can be quite a long wait)
- Once the file is ready, go to "My Downloads" (user needs to login in order to see this)
- Click "Download" to retrieve the file. The file will be stored temporally and will be auto removed once it has expired.
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