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SMU Libraries

eAccess Troubleshooting Guide: Providing Screenshots

A guide to provide some tips and tricks to handle the common eAccess issues encountered.

Providing Screenshot

Some considerations when requesting for screenshot from users. Advice user to capture a bigger screen that includes the browser window such as example 3 and 4.





The use of electronic resources must comply with the Appropriate Use of Electronic Resources Policy and Singapore Management University Acceptable Use Policy