Skip to Main Content
SMU Libraries

Practical Business Research Skills for the Digitalised Workplace : Home

This guide contains useful information for the PGPD Workshop.

Workshop Description


Businesses need current information to remain competitive and the internet has become the first stop for doing research in the corporate world. But the digitalized workplace poses problems to knowledge workers such as information overload, search fatigue and misinformation which cost businesses time and money. Thus, there is a need for employees to have digital literacy skills to undertake research more efficiently in the digital information ecosystem. In this workshop, participants will learn practical tips and techniques on searching and using credible sources, evaluating digital information and rights and responsibilities as digital citizens. Working in groups, they will apply them to a practical case study and take-away transferrable skills for the workplace.

Learning Objectives
By the end of the workshop, participants will be able to:
•    Acquire digital literacy skills for critical thinking and problem solving 
•    Develop practical strategies to undertake business research
•    Identify various resources to use for business research

The use of electronic resources must comply with the Appropriate Use of Electronic Resources Policy and Singapore Management University Acceptable Use Policy