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Master of IT in Business (Analytics) Programme: Home

Research guide to resources for Master of IT in Business students focusing on services sectors.

Highlighted Research Resources

How to discern new technology bold promise and hype from what’s commercially viable? - Technology Hype Cycles in Gartner brings to you: 

- graphic representations of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities.

- views of how a technology or application will evolve over time, and insight to manage its deployment within the context of your specific business goals.

- Examples: Hype Cycle for Healthcare Provider Technologies and Standards, Hype Cycle for Transportation, Hype Cycle for Business Process Management, Hype Cycle for Outsourcing, Hype Cycle for Consumer Technologies.


How to evaluates vendors within a market and choose a product or service, or managing a vendor relationship? - Magic Quadrants and MarketScopes in Gartner gives you visual snapshots of a market's direction, maturity and participants.

  • Examples: Magic Quadrant for Transportation Management Systems

Other Reports

  • Examples: Supplier Chain Management

To access Gartner Database click here.

To learn how to use Gartner database click here.

Welcome to IT in Business (Service Sector Analytics) Research Guide

This guide leads you to a variety range of service delivery process, data, operations, analytics, technology & architecture resources including subscribed databases, e-Journals, and print books available only to the SMU community, as well as publicly available websites.

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The use of electronic resources must comply with the Appropriate Use of Electronic Resources Policy and Singapore Management University Acceptable Use Policy